Repeat Prescriptions

If you are on a regular medication and have had your medication reviewed in the last six months, you can obtain a repeat prescription in one of three ways:

• by telephoning the dispensary on 01760 720385.
• by ticking the boxes on your repeat slip and dropping it in to the dispensary collection box.
• over the internet using the button on the right. You must register at reception in order to use the internet service.

Please allow two clear working days between the time of ordering and collection of a prescription.

Payment

You may be eligible for free prescriptions.

• Download leaflet HC11 "Help with Health Costs" here (various languages) => HC11
• If you are pregnant apply on form FW8 available from the dispensary.
• Some permanent medical conditions qualify you for free prescriptions. Apply on form FP92 available from the dispensary. Click here for a list of the qualifying conditions.

If you need more than 4 prescriptions a quarter or 14 prescriptions a year you could save money with a Prescription Pre-payment Certificate (PPC):

• Apply on Form FP 95 (available at the dispensary or your pharmacy) OR
• Apply on-line here => http://www.ppa.org.uk/ppa/ppc_intro.htm

For everyone else the prescription charge from 1 Apr 2008 is £7.10 per item.

Queries

The dispensers can answer many of your questions about your medication and will always endeavour to help you. Sometimes the dispenser may need to discuss the query with a doctor but she will inform you of this and explain when a comprehensive reply will be available for you.

We do not sell over-the-counter medicines. For information on products that can be bought over-the-counter, please speak to a pharmacist at a local pharmacy.

Ordering of drugs

Any medication prescribed by the doctor in clinic for a dispensing patient will be put through immediately. We have the common drugs in stock but sometimes we may have to order drugs especially for you. In this instance, the medication is usually available by the afternoon of the next working day but the dispenser will inform you if there is likely to be any longer delay than this.

Are you having difficulties?

If you have difficulty getting to the surgery to collect your medication, difficulty opening the packaging, difficulty reading the labels or problems understanding your medication regime, there are systems in place to help you. Please ask a dispenser for further information.